NOTE:PLEASE READ THIS> NEW INFO: YOU CAN NOW BOOK DIRECTLY FROM OUR SITE or Call Or Email!! We NOW charge a $25 non-refundable deposit for appointments...such as, kinky twist, box braid,micro,feedind,crochets weaves and Senegalese Twist, etc appointments. If you cancel your appointment or don't show either way, you will NOT receive your deposit back under Any circumstances. Our policy helps us to prevent too many no shows or people wasting our time, or slots other clients could have booked . It does not matter if you cancel 24-72 hrs ahead of time, we do not refund deposits. However, if you have an emergency or any other circumstance preventing you from making the appointment and you contact us by phone and email within 24 hrs of your appointment WE WILL RESCHEDULE YOUR APPOINTMENT FOR ANOTHER DAY OF YOUR CHOICE, AND YOU WILL NOT LOOSE THAT DEPOSIT BECAUSE WE WILL HAVE 24hrs TO REPLACE YOUR INITIAL SLOT. "KEEP IN MIND" * WE WILL ONLY RESCHEDULE YOUR APPOINTMENT ONCE WITHOUT CHARGING ANOTHER DEPOSIT. IF THIS POLICY IS NOT FOLLOWED AS STATED I APOLOGIZE BUT WE WILL HAVE TO CHARGE ANOTHER DEPOSIT TO RE BOOK.
AS LONG AS YOU KEEP YOUR APPOINTMENT your deposit is not lost.. IT WILL BE DEDUCTED FROM YOUR TOTAL THE DAY OF YOUR SERVICE. AGAIN, we use the deposit because of the time frame that is blocked out for your appointment (sometimes between 2-6 hrs). *TIME IS VERY IMPORTANT. We want to respect every clients time and stick to the set schedule. If there's a problem on our part and our stylist wasn't available for a client's appointment , then we will gladly refund your deposit back and fix the problem in that case. We do our best to keep appointments set and respect our clients time so we ask that clients also respect ours and respect our policy.
.UNDERSTAND that you placing a deposit assures us that your serious about keeping your appointment. Please make sure you understand this before booking your appointment.. If your not comfortable placing a deposit over the website you can stop in the shop during our business ours and pay in person. If you just don't want to pay a deposit in advance we understand so you can just do a walk-in.
THIS IS OUR POLICY..